Refund for GlobeHopper^® Senior Single-Trip

Please submit written correspondence in English, requests made in other languages may be returned or delayed.

Send an email to: lecnac

In the email message, please mention:

• the certificate number (also called ID number)
• name(s) of the insured person(s)
• brief reason for cancellation
• effective date of the cancellation

The earliest that you can set the effective date of cancellation is the next day, the same is true for requesting monthly payments to be stopped. It can't be the current date or any previous date.

You will receive an email confirmation once we receive your request. Please allow around 7 to 10 business days to process the request. Once the request is processed, you will receive another email confirmation. Your refund, if any, will be made in exactly the same form that you used to originally pay for the insurance.

1.) Log In to MyAccount.

2.) Select the policy you would like to cancel and click on 'Cancel Policy'.

3.) Complete the required fields and submit the request.